Understanding

1.1 What is Marketing Imagination?

Marketing Imagination entails efforts by an organization to 'imagine' the customer more in-depth (than their competitors) to uncover new ways of meaningful differentiation.

1.2 Problem identification

A company doesn't just offer products, it provides solutions to problems. Identifying customer-, or even human-, problems guides the development of innovative solutions.

1.3 Buyer personas

Personas are 'facebook' profiles of customer segments. Through qualitative research, organizations can investigate those profiles more in-depth.

1.4 Customer journey mapping

Understanding the customer experience in-depth, over a set period of time, can uncover deeper problems and streamline the brand experience.

1.5 Laddering technique

An interview technique which probes for deeper meanings by consistently asking 'why', to reveal how different product attributes relate to underlying motivations.

1.6 Association networks

Mental associations with companies in the form of metaphors or sensory information, can provide out-of-the-box ideas for marketing concepts and brand positioning.

1.7 Design thinking workshops

A 1 or 2 days design thinking workshop can work as a 'pressure cooker' for employees from different departments to ideate new marketing solutions.

1.8 Trend analysis

An in-depth investigation of a trend or counter-trend, most likely in the social sphere, can help an organization to find or refine a marketing concept.